The Servers page contains information about and lets you interact with servers running TechSmith Relay.
Note: If you have multiple servers to handle processing presentations, you have a “teamed” server environment. On the Servers page of each teamed server, you can access the other servers in the team.
Server Status Icons
| Icon | Status | Description |
|---|---|---|
 |
Online |
Currently accepting and processing presentations. |
 |
Offline |
Currently not accepting new presentations, but still processing existing presentations. |
 |
Shutdown |
Currently not accepting or processing presentations. |
 |
Error |
The Event Log in the System menu will have more information on a server error. |
Change Server Status
-
Take a server offline
When you take a server offline, the server stops accepting new presentations, but continues to process presentations it has already received.
-
Shutdown a server
If you need to completely stop a TechSmith Relay server (to upgrade, for example) take the server offline and then wait until all jobs are Completed and click Shutdown. Note: Verify all presentations have completed prior to shutdown. Any presentations that are not completed will be canceled. When the server is brought back online, all canceled jobs are automatically retried.
-
Bring a server back online
When you are ready to bring the server back into service, select it from the server list and click Bring Server Online.
