TechSmith Relay: Error 1001 when attempting to upgrade

This error is commonly displayed when the credentials used to connect to your database do not have the proper permissions to upgrade the Relay Database. 

To resolve this, ensure that you are using SQL 'SA' credentials or an administrative Windows Authenticated user during the installation wizards SQL Connection step.

NOTE: The 'Relay' SQL user created during application installation cannot be used as the credential to upgrade your database.

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