Camtasia (Windows): We're sorry! Camtasia could not play back the audio from the recording.

Problem

We're sorry! Camtasia could not play back the audio from the recording.  Save your recording and try restarting Camtasia.  Error Code 0x88880001: Unknown Error

The error code above can vary but the problem is most always related to the sound device in the machine.

Solution

Updating the sound card driver from the hardware manufacturer's web site will resolve the issue most of the time.

If that does not work try the following:

  1. right click on the speaker icon in the lower right hand corner by your clock and choose Playback Devices.
  2. Double click your default playback device
  3. Go to the Enhancements tab and check the box for 'disable all enhancements'

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