Problem
After recording Camtasia displays the following error:
"We're sorry! Camtasia Recorder could not play back the audio from the recording. Save your recording and try restarting Camtasia. (Error Code 0x88880001: Unknown Error)"
Solution
The cause of error varies but the problem is most always related to the sound device in the machine.
Option 1: Update Sound Card Driver
Updating the sound card driver from the hardware manufacturer's web site will resolve the issue.
Option 2: Disable Enhancements
- Right-click Speaker icon and select Playback Devices.
- Right-click your default playback device and select Properties.
- Select Enhancements and deselect Disable All Enhancements.
Not all playback devices will have this option.
Option 3: Rule Out Third-Party Conflicts
Some machines come with third party audio utilities pre-installed on the computer that can interfere with Camtasia. Please follow the solutions in this article.
