Comparing / Sharing videos results in crash (Android), or Playback lags or is sluggish

Problem

Playback after sharing can be sluggish or lags on both Android or Apple devices.

Certain Android devices have issues with comparing videos or sharing videos to the Lockers.  Depending on the device and its processing capabilities, this can occur when comparing two high resolution videos.  

Some devices we have seen display this behavior are included below.

  • Nexus 6p
  • Samsung Galaxy (some models)

Workaround

This is directly related to using ultra high resolution for recording. We recommend recording videos at 720p or 1080p resolution; we do not recommend recording at a resolution higher than 1080p or more than 60fps.