To help Snagit run properly, you may need to manually quit some Snagit applications.
- Select Applications > Utilities > Activity Monitor.
- Type "Snagit" into the Filter field in the upper-right corner of the Activity Monitor.
- A list of any Snagit helper applications appears. Select an application from the list and click the Quit Process button.
- Click Force Quit.
- Repeat steps 3 and 4 for the remaining Snagit applications.
- Relaunch Snagit.