It is possible to have multiple major versions of Snagit installed at the same time. For example Snagit 12 and Snagit 13. However, it is not possible to have multiple minor versions of Snagit installed at the same time on the same machine, for example Snagit 12.1 and Snagit 12.2.
If you need to install a previous version of Snagit, please follow these steps.
- Uninstall all versions of Snagit from your machine. Make sure you have a copy of your license key's, and also back up any captures before uninstalling.
- Reboot your computer.
- Download the version of Snagit you wish to install from our Alternate Download's page. If installing multiple versions, install them in order, beginning with the lowest version. For example, install version 11 and then version 12, rather than version 12 and then 11.