Snagit (Mac): The Editor opens with artifacts


This has been fixed in the latest version of Snagit on Mac. To download the update, open Snagit and browse to the menu bar item Snagit > Check for updates.  If you are still experiencing this problem after updating, please submit a support ticket. 


When Snagit opens, the UI looks distorted (zoom controls and dimensions), and the capture is blank.


This is a known issue that our Engineers are currently investigating. This behavior can occur when attempting to open a .snagproj file while the Editor is closed. To resolve the issue, close out of Snagit and re-launch the Editor.

Was this article helpful?
0 out of 5 found this helpful