Camtasia (Windows): We're Sorry! There was a problem with your recording file



  1. Please make sure CamtasiaStudio.exe and CamRecorder.exe are not running by checking your Task Manager.
  2. Click start-->run and type regedit or type regedit into the search window and run regedit.exe
  3. Browse to HKEY_CURRENT_USER\Software\TechSmith\Camtasia Studio\8.0 and delete the 8.0 folder.
  4. Click on your Start Menu. Click on All Programs or All Apps and scroll down to Techsmith and click on Camtasia to open it and try recording again.
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