Snagit (Windows): Selected area is white

Problem

After selecting the area to record, the area inside of the selection is just white.

Solution

This is a known issue that will be fixed in a future update for Snagit. This behavior can occur when the web camera is enabled, and the initial area that has been selected is re-sized. 

Option 1: Restart the capture

This problem can be resolved by simply restarting the capture using this button:

Option 2: Turn off the web camera

This can also be avoided by turning off web camera recording in the Snagit capture window.

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