Problem
Solution
Camtasia 9 requires the Media Feature Pack to be installed with Windows N. Download the Media Feature Pack based on your operating system:
- Windows 7: Media Feature Pack for Windows 7 N and Windows 7 KN
- Windows 8: Media Feature Pack for N and KN versions of Windows 8
- Windows 8.1: Media Feature Pack for N and KN versions of Windows 8.1
- For Windows 10, try each download link until one resolves the issue:
- Media Feature Pack for N and KN editions of Windows 10 Version 1508 - KB3010081
- Media Feature Pack for N and KN editions of Windows 10 Version 1511 - KB3010081
- Media Feature Pack for N editions of Windows 10 Version 1607 - KB3133719
- Media Feature Pack for N edition of Windows 10 Version 1703 - KB401681
- Media Feature Pack for N edition of Windows 10 October 2017 - KB4039813
