Snagit (Mac): Internal Error when capturing

Problem

When trying to capture, the following error message is displayed:

Solution

This problem has been fixed in the latest version of Snagit on Mac. Please download and install any available updates by going to the menu bar item Snagit > Check for updates.

Original Problem

This behavior can occur when trying to capture non-native Mac OS X apps. For example...

  • ThinkOrSwim (TDAmeritrade)
  • Visual Paradigm
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