Cancel a Pro Account

Canceling your Pro account will downgrade you to a Free account at the end of your current billing cycle. The Free account gives you 2GB of storage and 2GB of monthly transfer bandwidth. If you would like to cancel your Pro subscription, please contact our Customer Service Team by phone at:


Phone: +1.517.381.2300 ext. 636

Toll Free: 888-750-0686

(U.S. & Canada Only)

We are open Mon-Fri, 8AM-7PM Eastern Standard Time.


Your current content will continue to reside on However, in order to upload new content, you must have less than the Free account storage limit of 2GB available. Viewers may continue to access your content up to the available 2GB of bandwidth available per month.


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