Camtasia (Mac): Crash when opening Camtasia Mac 3

Problem:

  • Camtasia Mac 3 crashing when initially opening the application for the first time.
  • Camtasia Mac 3 crashing when loading projects that contain non legacy annotations.

 

Possible causes:

We noticed a large number of user experiencing the same crash on start or when opening certain project, on iMac7,1 (Released Mid 2007) and on MacPro1,1 (Released Early 2008).

 

 

Workarounds:

The best work around  for cause involving any of the listed devices is to use Camtasia Mac 3 on an newer Apple device.

 

If this workaround does not seem to resolve the problem, please contact support for assistance.

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