Camtasia (Windows): Error 1406 Could Not Write Value CustomDumpDlags to Key

Problem

During installation, I receive the error:

"Error 1406. Could not write value DumpCount to key \Software\Microsoft\Windows\Windows\Error Reporting\LocalDumps\CamtasiaStudio.exe."

NEW_error_1406.png

Solution

Please try the steps below:

  1. Hold down the Windows key on your keyboard and then push the R key to open the run window.
  2. Type the following and hit enter: regedit
    2017-09-28_6-12-54.png
  3. Using the pane on the left, browse here: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\
    2017-09-28_6-14-39.png
  4. Right-click the "LocalDumps" folder and delete it.
  5. Reboot the computer.
  6. Try installing Camtasia again.