Camtasia (Windows): Camtasia UI Does Not Load

Problem

When Camtasia opens, only the user interface for the tutorials is shown and the rest of the software is not displayed.

tutorials_only.png

Solution

  1. Exit Camtasia and the Camtasia Recorder. Confirm that they are not running in Task Manager.
  2. Press Windows+R on your keyboard to open the Run window.
  3. Type the following and click OK: regedit
  4. Browse to:
    • Camtasia 9: HKEY_CURRENT_USER\SOFTWARE\TechSmith\Camtasia Studio\9.0\Camtasia Studio\9.0
    • Camtasia 2018: HKEY_CURRENT_USER\SOFTWARE\TechSmith\Camtasia Studio\18.0\Camtasia Studio\18.0
  5. Click the 9.0 or 18.0 folder.
  6. Dobule-click the following value and change it from 1 to 0:
    • Camtasia 9 - 2018.0.3: UseHardwareRenderingForWPF
    • Camtasia 2018.0.4 and later: WPFUseHardwareForRendering
  7. Close the Registry Editor, and open Camtasia.