Some video files imported into Camtasia 2018 appear washed out on the canvas. The same video's look okay in other media players, and in Camtasia 9.
This is a known issue that we hope to fix in a future release. This does not affect screen recordings (TREC) that are created with Camtasia. Try one of the workarounds below to fix the problem.
Option 1: Re-encode the Video
Re-encode the videos using a free tool called Handbrake. Download Handbrake and watch the tutorial below to learn how to convert the file to MP4.
Option 2: Use Software-Only Mode
Change how Camtasia renders the video on the canvas, so that is runs in software-only mode.
- Open Camtasia.
- Click Edit > Preferences > Advanced.
- Under the Hardware Acceleration section, select Use software-only mode from the dropdown menu.
- Restart Camtasia.