Snagit (Windows): Web Camera Light Is on All the Time

Problem

The web camera turns on as soon as Snagit is started, even if I am not recording, or if the web camera is disabled in Snagit.

Solution

This is a known issue that we hope to fix in a future release. As a workaround, please follow the steps below.

  1. Make sure Snagit 2018.2.1 or later is installed.  To check for updates, click Help > Check for updates. Or, download the latest from our Alternate Downloads page.
  2. Exit Snagit and the Snagit Editor. Confirm that they are not running in Task Manager.
  3. Press Windows+R on your keyboard to open the Run window.
  4. Type the following and click OK: regedit
    regedit.png
  5. Browse to HKEY_CURRENT_USER\Software\TechSmith\Features\snagit.
  6. Click the snagit folder.
  7. Right-click the AllowOpenAllAudioAtStart item on the right and select Modify.
    2018-10-09_11-50-08.png
  8. Change the Value data field from 1 to 0, and click OK.
    2018-10-09_11-50-16.png
  9. Close the Registry Editor, and open Snagit, and try a new recording.