Camtasia (Windows): Unable to Start Camtasia. If This Problem Persists, Please Contact Technical Support.

Problem

When attempting to start Camtasia, this error is displayed:

"Unable to start Camtasia. If this problem persists, please contact Technical Support."

cam_error.png

Solution

Reason 1: Error After Stopping a Recording

If this error is happening when stopping a recording, please try the suggestions in these support articles: 

Reason 2: Error Starting Camtasia

If this error is happening when trying to start Camtasia, please submit a support ticket with Technical Support.

Reason 3: Recorder set to produce instantly or clicking produce in Preview window

If this error is happening when you have Camtasia Recorder set to produce instantly, or when you click on the produce button within the preview window after the recorder has finished, then please follow these steps. Open Camtasia Recorder>Tools>Options>Program and set this to the default options as shown in the setting below. Once set, try Camtasia again.

Cam_Settings.png