How Can I Reinstall Software That I Have Already Purchased?

To reinstall the software that you have already purchased, use the same download link and software key provided in your emailed receipt.

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If you do not have access to your receipt:

  1. Visit myaccount.techsmith.com and sign in to your TechSmith Account.
  2. Select My Products.
  3. Locate the software that you need to reinstall and select Download.
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    Do not see your key in your account? You can add it manually. For more information, see this support article.

  4. Install the software. See these support articles:
  5. Use your software key to unlock the software. See these support articles:

    If you receive a message about exceeded activations, see this support article.