How Can I Reinstall Software That I Have Already Purchased?

To reinstall the software that you have already purchased, use the same download link and software key provided in your emailed receipt.


If you do not have access to your receipt:

  1. Visit and sign in to your TechSmith Account.
  2. Select My Products.
  3. Locate the software that you need to reinstall and select Download.

    Do not see your key in your account? You can add it manually. For more information, see this support article.

  4. Install the software. See these support articles:
  5. Use your software key to unlock the software. See these support articles:

    If you receive a message about exceeded activations, see this support article.