Camtasia (Windows): Unable to Sign In to Camtasia Trial

Problem

I am unable to sign into the trial of Camtasia - the sign in process never completes. 

Solution

Reason 1: "You're signed in! Close this tab to return to TechSmith Camtasia"

If this is the message you receive and Camtasia is not logging you in, please try the following:

  • Change your default web browser to a different web browser and then restart Camtasia and try again.
  • Clear the cookies and cache of your default web browser and then restart Camtasia and try again

Reason 2: "Can't reach this page: http://127.0.0.1:52978" 

If this is the message you receive, this indicates that there are security settings blocking you from being able to properly sign in. Some options to try include: 

  • Disable your Firewall temporarily to allow the sign in to complete.
  • Disable any security software which could potentially be interfering.
  • Contact your local IT team for further assistance.