Playback of Video Pauses When Submitting Quiz Answer

Problem

When clicking Submit Answers, the TechSmith Smart Player stops and displays the message:

We’re attempting to save your response. Please make sure you have an active internet Connection

Snag_b2b40c.png

You may also get a message where the player turns red and reports: 

Invalid Quiz
Unable to submit quiz feedback. Please refer the video owner to this help article.

2019-07-15_12-28-27.png

Solution

Select Help > Check for Updates in Camtasia to install the latest version. Export the video again after updating Camtasia.