Problem
When changing the Effect properties for a capture preset, Snagit crashes.
Solution
This is a known issue that is fixed in Snagit 2019.1.4 and later. Select Help > Check for Updates in Snagit to install the latest version.
- Make sure you have a copy of your Snagit Software Key.
- Backup your Snagit Library using the steps in this support article.
- Uninstall Snagit through the control panel.
- Reinstall Snagit 2019.1.1 with this download link.