How Do I Add Products to My Subscription?

On the TechSmith subscription management portal, you can purchase a subscription for these products:

To add the first product to your subscription, please contact our Sales team. After subscribing to a product, you can view the subscription details and purchase more products on the TechSmith subscription management portal.

self-service_management_my_subscription-2.png

If you're registered as a tax-exempt customer, please contact our Sales team to add the product.
self-service_management_add_product_tax_exempt2.png

 

To add a product to your subscription:

  1. Go to the TechSmith subscription management portal and sign in to your TechSmith account.
  2. On the My subscriptions tab, click Add (self-service_management_add_product_icon.png) next to the desired product.
    self-service_management_add_product2.png

    The system automatically selects the applicable Rate plan.
    In our example:
    • Recurring means that the product subscription needs to be renewed every year.
    • Volume means that the price per seat depends on the number of seats.
    self-service_management_add_product_rate_plan2.png
  3. In Number of seats, specify the number of team members who will be using the product.
    Depending on the number of seats, the system selects the pricing Tier with the applicable Price per seat.
    self-service_management_add_product_seats2.png

    Please take into account that:

    • Product price does not include taxes yet—the tax amount will be calculated at the next step.
    • Product price is calculated until the end of the current billing period (ex. January 23, 2021). In this example, the current date is March 23, 2020 and you are purchasing Assets for Camtasia for 10 months.
      The standard 12-month price per seat for five Assets for Camtasia seats is USD 190.00 but in our case, it is reduced to 159.00 USD.
    • There is a limit on the number of seats that you can purchase online.
      If you're over the limit, please contact our Sales team.
      self-service_management_add_product_seats_limit.png
  4. Review the Product price.
    In our example, it equals USD 795.00 (five seats multiplied by the price per seat of USD 159.00).
    self-service_management_add_product_price.png
  5. In Order summary, click Calculate to view the tax amount.
    self-service_management_add_product_calculate2.png

    Just like product price, the tax amount is billed only for the time that remains until the subscription end. In our example, the current date is Mar 23, 2020, so 10 months remain. As a result, the 12-month tax amount is reduced to USD 55.65.

  6. All order details looking correct? Сlick Purchase.
    self-service_management_add_product_purchase2.png

    The product is added to your subscription immediately.
    self-service_management_add_product_result2.png

    The payment will be withdrawn from your primary credit card within 3 business days, and you'll receive an email with invoice attached. For more details, see How Do I View Payments and Refunds for My Subscription?

  7. Visit the Seat management tab to assign the product seats. For more details, see How Do I Assign and Revoke Seats for Products in My Subscription?

 

← back to top

 

 

Did you find what you were looking for? Provide feedback.