How Do I Remove a Product from My Subscription?

On the TechSmith subscription management portal, you can cancel a subscription for these products:

 

After the cancellation, you can keep using the product until the last day of the current billing period (ex. January 23, 2021). On this day, the product will be removed from your subscription, and all assigned seats will be revoked.
self-service_management_cancel_product_canceled.png

Alternatively, you may need to:

 

To remove a product from your subscription:

  1. Go to the TechSmith subscription management portal and sign in to your TechSmith account.
  2. On the My subscriptions tab, locate the product to be removed.
  3. Click the ellipsis button (self-service_management_ellipsis_button.png), and then click Cancel product.
    self-service_management_cancel_product.png
  4. Confirm that you need to cancel the product.
    self-service_management_cancel_product_confirm.png

 

All assigned users can work with the product as usual until the end of the current billing period. After this, access to the product is automatically revoked.

 

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