Upload Failed when Sharing to Screencast From Camtasia on Mac

Problem

When attempting to share to Screencast from Camtasia, Camtasia displays a message that says "Upload Failed". 

Solution

This is permanently fixed in Camtasia 2020 and later.

In Camtasia 2019 or earlier, please do the following:

  • Open your Keychain Access utilities on your Mac (this can be found in your Utilities or searching for Keychain in the spotlight search bar).
  • Once in there, search for TechSmith Account - Camtasia 2019.

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  • Right click on TechSmith Account - Camtasia 2019 and choose Delete.
  • Restart the computer.
  • Open Camtasia and try sharing to Screencast.