MacOS 11 Big Sur and the TechSmith System Audio Capture Component for Techsmith Capture

Problem

When installing the System Audio Component for TechSmith Capture, the install cannot be authorized and fails on macOS 11 (Big Sur).

System Audio recording results in poor, distorted, or lost audio.

Solution

Please try the suggestions below:

Option 1: Authorize the System Audio Plugin

  1. After installing the System Audio Plugin if you see an error that it needs to be authorized please open the macOS System Preferences.
  2. Open Security & Privacy.
    mceclip0.png
  3. Select General and click the Padlock. Then enter the computer password to make changes.
    mceclip1.png
  4. Click Allow next to System software from developer "Rogue Amoeba Software, LLC" was blocked from loading.
    Authorize2.png
  5. Try restarting TechSmith Capture and recording again.

If you are still experiencing issues please submit a support ticket.