(Multi-Seat Subscriptions) No Subscriptions Page

At manage.techsmith.com, you can view and manage your direct orders (multi-seat subscriptions purchased via the sales team) for these cloud products:

	Video Review		TechSmith Assets for Snagit
	TechSmith Knowmia Pro		TechSmith Assets for Camtasia
	TechSmith Audiate		Screencast Pro

After you sign in to manage.techsmith.com and go to Direct orders, the following message may appear: “Product subscriptions will appear here”.

in direct orders, on the subscription page, you can view a message saying that product subscription will appear here; to get a subscription, please contact the Sales team at techsmith.com/contact.html

Possible reasons:

	Expired 30+ days ago All of your multi-seat subscriptions expired more than 30 days ago and cannot be renewed. To purchase a new subscription, contact our Sales team. See (Multi-Seat Subscriptions) Purchase My First Multi-Seat Subscription.
	Has a new owner You purchased a multi-seat subscription but then transferred it to a new owner. See (Multi-Seat Subscriptions) About Ownership Transfer.
	Was purchased in the online store You purchased a license, maintenance, or one-seat subscription in our online store. To manage them, go to Online store orders.
	Is available for you to use, but not to manage You have access to a product because someone purchased a subscription and assigned a product seat to you. You can view this product in Available products. However, you did not purchase this product, so you cannot view the subscription details in Direct orders or Online store orders. If you are not using the product, or if you have any trouble accessing it, please contact the person who assigned the product seat to you. See (Multi-Seat Subscriptions) Assign and Revoke Seats.