2022 and 2023 Crash all the time - it's become a joke.
I have been using Camtasia 2022 and now 2023 thru this winter, making ski videos for YouTube. I have used mp4 videos from clients, freezing frames, added annotations and narration to my content. I cannot tell you HOW many times this program hangs during a save. TOO Many to count. I was on your beta team several times but only did what was asked of me. This program is unstable, using the Mac OS 13.3.1 or previous versions. The latest crash erased all my narration via your auto-save. Or when I upgraded from 2022 to 23 the converted file will not save as. SO FRUSTRATED!!
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you should report your issues to tech support
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I have used 2022 and 23 with the same issues. The system will hang during a save. I have contacted support and re-installed 22, removed pLists, and the problem still exists with 23. I can make it happen frequently as I work on my YouTube videos. There are many different areas of the program I use consistently in these videos: Call outs, slow mo, pauses, light adjustments,adding mp4 media, stills picts and narration.
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I experience a similar issue - have been for months now - on Windows 10, when saving. Although I have a fast machine, TONS of RAM, a huge SSD, whenever I save, any project of any size, the application freezes for at least 5 seconds... and if it happens to be playing something at that moment, it stutters and it sounds like the audio when Neo gets extracted from the Matrix...
I can't understand what's happening.
C
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I don't use Mac, but can understand the frustrations expressed here
with Windows, based on my personal experience, I believe it comes down to a system power thing, especially regarding the GPU
I'm now using Camtasia 2023 on a robust i9 system with NVIDIA RTX A5500 16 GB GPU; Camtasia is lightening fast at doing everything, and it runs like a Swiss watch
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