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Buggy Sketch Motions

Comments

29 comments

  • Official comment
    Dave O'Rourke

    This bug should be fixed in Camtasia 23.1.1 on both Mac and Windows.

  • kayakman
    Expert Camtasia User

    what Camtasia version?

    can you post a screenshot of what you're seeing?

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  • Rose

    My entire team and I are experiencing the same thing. I submitted a support ticket about this and am hoping for a fix very soon, b/c the glitch looks terrible and is distracting. See the image for an example showing a backwards "L" to the right of the sketch motion graphic.

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  • Here's Johnny

    Ha ha , check this out Rose,

    I can reproduce the issue at will.

    So, I created 4 of them and all 4 had the same anomaly in this exported frame.

     

    I played around with some graphics card settings, no resolve. Then, I applied a Blending Mode filter to one of them, I used Overlay as the blend mode, and checked the box to invert the effect.

    It worked.So I applied it to all of them and produced a quick video to make sure the { Temporary Fix } held up to an Mp4 production. I'm sharing a GIF below.

    I'm not a fan of workarounds but this bug will need time to get fixed. I hope my suggestion works as good for you as it does for me.

     

     

     

     

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  • kayakman
    Expert Camtasia User

    I can reproduce it, but it's barely noticeable, and then only seen in the project, not in a production that I can see ...

    Feedback - No Artifacts From Sketch Motion Callouts 2023-06-08
    https://www.screencast.com/t/jQYL6n3j0Tu4

    in the project, it's only seen at high canvas zoom in values

    easiest fix, if it happens, is to patch over with a shape annotation set to the background color

     

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  • Here's Johnny

    The severity of the sketch motion anomalies vary depending on any number of factors.

    I looked at the one posted by Rose after she said her entire team were affected by the glitch. Plus, she wrote it looks terrible and is distracting and agree with the sentiment.

    Kyder, started this post and described the problem perfectly almost a month ago.

    I looked at Rose’s image, resized an elliptical similar to hers and { Presto } The glitch showed up. You can’t miss it.

    You cannot hide the lines with a callout as you suggested in most situations. The lines cross over information, images, etc. That’s why sketch motion callouts are transparent.

    Inverting the blend mode seems to work but it may not work in all situations.

    Fixing the bug is what's required.  

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  • kayakman
    Expert Camtasia User

    your "workaround" is too labor intensive to be practical 

    for most situations, I'd just use free Epic Pen; it's always transparent ...

    Feedback - Use Epic Pen And Avoid The Problem 2023-06-09
    https://www.screencast.com/t/C1sGv5Kf2

     

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  • Here's Johnny

    My workaround works inside Camtasia and its not labor intensive.You add a blending mode and copy and paste as many identical callout as you wish, or save one to the library and drag them in, easy peasy.

    Your workaround is a jagged looking epic pen creation and requires exporting screen shots and making recordings, synchronizing the recording to the video in Camtasia, etc. Its not as simple by a long shot. 

     

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  • kayakman
    Expert Camtasia User

    your "workaround" is labor intensive, in my opinion, and requires unnecessary extra steps

    perhaps you forget that Epic Pen's transparent annotations can be added during the process of making a screen capture; that is far simpler and faster than marking up things inside a Camtasia project

    also, you earlier stated that "You cannot hide the lines with a callout as you suggested in most situations"; this is incorrect; it works in almost all situations, even when they cross over information or images

    do you need a screencast showing how all this works?

     

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  • Here's Johnny

    So your approach is get users to change the way they normally record and edit videos for efficiency.

    Think in advance, should I highlight that or not. Then use epic pen with its squiggly lines in a professional setting.

    Yeah, I don't see speed increases or a good result.

    But you can think so if you wish.

     

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  • kayakman
    Expert Camtasia User

    My approach is to suggest best practice ways to approach screen casting challenges

    Feedback - Patch Or Prevent Buggy Sketch Motion Callouts 2023-06-09
    https://www.screencast.com/t/Lo8oYqAEKGY

    don't knock it until you've tried it

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  • Here's Johnny

    Your approach is much slower than mine.

     

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  • kayakman
    Expert Camtasia User

    that's a terrible example, and doesn't represent a real world activity

    the Epic Pen approach precludes the need for any post capture editing since the sketch motion is added in place in real time as the capture happened

    as usual, this debate has become a waste of time

    enjoy your weekend ...

     

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  • Here's Johnny

    It represents an asset that's been saved to library and quickly applied.

    In this case, my workaround which is very quick to apply ,but you hate it for whatever reason and want others to use a less productive method.

    Its comical because you promote using and creating library assets to streamline workflow All The Time.

    You like your workarounds, even if there cumbersome and slow.  

     

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  • kayakman
    Expert Camtasia User

    what part of "enjoy your weekend" don't you understand?

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  • Here's Johnny

    I am enjoying my weekend, thank you so much.

    I’ve shared in detail what is clearly a fast workaround. A library asset which is quickly created and applied at will. Its so simple to create, I didn’t bother uploading a downable libzip.

    In a corporate environment where there are universal practices & standards, multiple editors/employees.

     They usually adhere to Strick editing standards.

     They use the same callouts, transitions, Logo’s, etc., as per long-standing practices.

    Using Epic pen as a substitute would probably not be allowed.

     Epic pen drawings are not as good as callouts and burned into the video. You cannot edit them or change their duration without a lot of extra steps or starting over. There are other drawbacks, I won’t list them.

    Back to enjoying my weekend, you don’t have to respond. Just enjoy your weekend and don’t post.

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  • kayakman
    Expert Camtasia User

    as usual, you rely on false assumptions to underwrite your opinions

    based on my experiences, the Epic Pen approach can be substantially faster than the "capture then edit" method

    after all, Epic Pen markups don't need editing since they're already in the capture

    you do it your way; I'll do it my way

     

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  • Here's Johnny

    No false assumptions, I've edited videos for corporations so I know the drill.

    If you can't use Epic Pen , you can't do it your way.

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  • kayakman
    Expert Camtasia User

    many of us have edited videos for corporations; so it's not just you that knows the drill

    Epic Pen can enable capture markup much faster than editing; and since those markups don't require editing, time [and money] is saved; that's usually what a business wants

    You should check out the entities that have adopted use of Epic Pen; many are the worlds largest corporations and educational institutions

    if billion dollar companies think it's a good thing, maybe you should to?

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  • Shelley

    I'm also experiencing buggy sketch motions using Camtasia 2023.

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  • Here's Johnny

    Shelley,

    I've resolved the issue by adding the blending mode Visual Effect to Sketch Motion callouts.

    Select Overlay as the blend mode and invert the effect.

    You could save it to library and drag it when needed.

    Or perhaps better yet............

    Save the blending mode as a preset.Hit the + Icon to save a preset.

    Name it.

    After which it will appear in the Visual Effects Menu and you can apply it to any sketch motion callout.

    You could even add it to the favorites menu if desired.

    Techsmith is sure to fix this someday but when is up in the air. I suggest you report the bug to put a bug in their ear.

     

     

     

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  • Shelley

    Thanks so much!  I will try that (and report the bug).  :)

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  • Sarah B Gillam

    I am also having this issue, and the Blend Mode fix didn't work for me, unfortunately.

    I'm using the circle, check mark, and X sketch motions. It is not happening in every instance in my video, but I haven't found a pattern yet for when it happens and when it doesn't. I'll keep playing around and see if I can figure anything out and report back if I do.

    I might just have to try to patch over the lines to hide them, which will be time intensive and annoying.

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  • Here's Johnny

    I deleted my previous post and updated it with this one. Cleaner GIF’s & clearer information after a good night’s sleep.

    I've discovered that after applying the blend mode, I too, in some cases still see artifacts visible in the Canvas area. Like in the GIF below.

    When producing the video, the artifacts don’t come through, as depicted.

    Another way to correct the errors is to resize them.

    The reason it’s an intermittent problem is its related to the size of the callout and it’s my experience/opinion that the aspect ratio of the callout is the biggest factor.

    After creating one. If you scrub through them, watch them closely for artifacts. If there are any, change the aspect ratio until they vanish throughout the drawing process.

    It may be the best solution under the circumstances.

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  • michelle schoen

    Thank you for providing such clear instructions.  That worked for me and I much appreciate you!

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  • Eddie

    It looks like they might have fixed this issue with version 2023.1.1.  It isn't listed as fixed but I've re-exported several videos with the issue and they all look fine now. 

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  • UFO Addict

    This has definitely been a pain to deal with as a longtime Youtuber with 2M+ subscribers.. Testing the new version to see if it's fixed and will report back. One thing I can say in response to you Johnny, is that I think I can speak for all of us when I say that I don't want to have to closely scrub through my comps frame-by-frame looking for artifacts around each annotation.. It was never a problem before so I don't understand why it would be now.. I've used Camtasia for 10 years especially in creating my Youtube content, and would hate to change software over something that never caused an issue before in earlier versions. Kudos to the Team if they did indeed fix it. Much love to the makers/coders for all they've done, and will do. 🙏👍

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  • Here's Johnny

    I didn't say it was great alternative.

    This all seems to be a moot point.

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  • Dave O'Rourke

    > It isn't listed as fixed

    The bug was logged (internally) as a CMac bug, but was actually in rendering code that is shared by Mac + Win.  The bug was fixed in 23.1.1 for both Mac + Win.  The release note was missed on the Windows side because of how it got logged.  We're working on fixing that too :)

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