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2 comments

  • David Defoort

    You might want to contact TechSmith tech support team, they can help you with identifying what the problem is.

    You can contact support through this page: https://www.techsmith.com/contact.html

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  • herbertwalter

    Thank you all for the reply.

    @David....885:

    I did all recommended steps - no change unfortunately.

    I will contact the support.

    Best regards!
    Herbert

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