First ScreenShot does not "take"

jeffrey.wilson

• May 26, 2023 17:34

So i am having an issue where i take a SC and nothing shows up till i do i again or twice.. This not working.. i have been a user of snagit for over 10 years. have not seen this before. 

Please Help !!! 

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  jeffrey.wilson

  • May 31, 2023 19:17

  So the issue is not fixed. I have a Sr engineer working on this, and now its widespread. seems there might be a bug in the code. We need to escalate this

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  Norwin

  • August 08, 2023 01:50

  Snag it was working all fine, and suddenly it just stopped working, I already reviewed all of the given steps above. What happens is that I press the PrintScreen key, SnagIt should open and should allow me to take the screenshot as it normally does, but SnagIt simply crashes and the screenshot cannot be taken. This is so frustrating. I have reinstalled it, verified the hotkeys, etc. etc. nothing seems to be working.

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  Norwin

  • August 08, 2023 02:00

  I contacted support and they say, that my SnagIt is no longer supported, really? so TechSmith is making this happen on purpose so they can sell new software! we already paid for the Software but they managed to take more money from you!

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