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capture keyboard mapping no longer working?



  • Tanapol Euaungkanakul

    Same here but in mycase it because of windows Snipping tool
    You cloud try to uninstall windows Snipping tool and see if it work?

    - Open Snagit and unassign PrintScreen key

    - Disable PrintScreen key for windows Snipping tool

    - Uninstall Snipping tool (Right Click at Snipping tool icon and select unsintall)

    - Open Snagit and re-assign PrintScreen key




  • Tanapol Euaungkanakul

    If you want to reinstall Snipping tool
    you can re-install it by using Microsoft Store App

  • Pduhamel

    Thanks for trying but still no go. I uninstalled Snip & Sketch but i cannot uninstall the snipping tool (uninstall is not listed anywhere) BUT i did disable it in the group policy and it can not longer be lunched.

    The option that you have listed "use the print screen key to open Snipping Tool" is set to OFF (already was set)

    What else do you have under your hat that i can try? i need to get this going, as mentioned before, this is affecting many of our users. If we cannot get this to work then i guess we will have to start looking for a different tool to use.




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