Needing to double-click hotspots to proceed
I have a number of hotspots in my current project that are giving me issues and I am at a loss for a solution. Some proceed with a single click, while others proceed with a double click. They are all set the same way, on the same track. This happens whether the marker is set to the timeline or to the media. The media clip is also clean, without breaks. There is no pattern for what hotspot is allowing to proceed with one click or two.
I'm using the latest Chrome browser and vs. 23.02 for Camtasia. Here are images of the properties of two hotspots side by side, the first one is a single click, the second is double click. Can anyone give me an idea as to how to fix this??
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these hotspots , when clicked, are set top land on a marker location ... correct? try changing the hotspots to go-to-time; use the marker time locations
it would help if you could do a short screencast showing you interacting with the produced video's hotspots
your images are a little blurry; what objects in the canvas are the hotspots?
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also, it does look like the timeline items showing yellow are the hotspots; they seem to end at a marker ... correct?
try moving the end of those hotspots 3 frames to the left of the marker locations
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I tried doing both suggestions and got it to work. Thanks so much! This was so frustrating to figure out.
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I work with projects that employ lots of hotspots all the time, and I've experienced what you described many times.
I've concluded that the SmartPlayer sometimes gets confused when a hotspot target and marker are co-located; hotspots often require slight experimenting to work reliably; also, Chrome handles them much better than Edge
glad you got things sorted out
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That's good to know about Edge, I'll make sure to let my team know about that one. I greatly appreciate your tips in this matter. Thanks again!
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