I used SnagIt to video record my screen for about an hour. I clicked the stop button when finished, and the "Processing Video" popup message appeared as usual. However, the popup lingered longer than normal, and when it disappeared the recording did not open in the SnagIt Editor. I opened the SnagIt Editor myself and found no recordings for the day.
In my AppData\Local\Temp folder I found a _snagtmp.MP4 file with a timestamp that matched the time I stopped recording. The file size of _snagtmp.MP4 is about the same as my typical SnagIt recordings, so I am sure this file contains my lost recording.
Unfortunately, when I try to open _snagtmp.MP4 in SnagIt Editor, I get the following error.
Attempting to open the file in Windows Media Player gives this error:
I have tried multiple methods of recovering corrupted video files, but nothing has worked. Unfortunately, the recording cannot be recreated so I need to recover this file if possible. Any ideas?
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