How do I change the Snagit Library folder to a different location?

Completed

Comments

72 comments

  • Manny Carvalho
    The datastore location is fixed and a user is not able to change it. However, you can manually save a capture in any folder you like by navigating there.
    0
  • Leafgreen
    That is horrible, Techsmith. Out of hundreds of apps that I have installed, yours is the only one that
    a) mucks up my My Documents folder
    b) doesn't allow me to unmuck it up.

    Congratulations for being inferior, Techsmith.

    http://GadgetsGo.com
    2
  • Rashaun Jones
    I don't know ask us something we know
    0
  • ziad.abujaber
    Seriously !!
    0
  • FlyingHorse
    I don't understand. When I make a screen capture it goes to some default location automatically. How do I manually save a capture to a different location?
    0
  • Peter-SoftwareCasa
    Just use the "save" or "save as" buttons when you are in the editor and chose where you want to save the image.

    That said I definitely prefer to use the allocated location of saved images and instead tag them with the tag functionality to find them faster.
    0
  • Manny Carvalho
    The default location is the datastore whose location is listed at the bottom here: http://techsmith.custhelp.com/app/ans...

    To save a capture yourself do as Peter suggests, use File Save As like any other app.

    You can use tags with any capture whether it's stored in the datastore or any other folder. The advantage of the datastore is that Snagit saves captures automatically with a generated filename. I rarely use tags because I save all the captures I want to keep in a special folder with appropriate names but either way works.
    0
  • Manny Carvalho
    It works the same in both versions. I hope you understand that this location only contains captures you haven't specifically saved yourself.
    0
  • Heherson Dela Cruz
    Even so, the "unsaved capture" still writes in the SSD which bad for this drive if you do recording in a regular basis. As you can see from the comments, it's the "writes" location that they want to change not just the saved file.
    0
  • Arr Livingston
    BS 
    i  see that you have finally corrected this in 12, howevr 12 has so MANY other problems that i have had to roll back to 11. It took 20 minutes of discovery to find the place to change the default save folder in 12 and now to find out that there is no place to change it in 11 is VERY disappointing.  I used to brag to anyone that would listen that they had to try Snagit and that i had never seen a program or company that was that intuitive-- Those days are LONG GONE.  Need to find out what changed and FIRE THEM!!
    0
  • Keith Fort
    Why wont you let us setup the library where we want to? I love sngait but have to save ( and I do not have time to save as..) everytime
    0
  • The Writing King
    I agree. It would be a nice feature to be able to set the default library folder. I have an SSD and I do not want the library (or other programs libraries) on that drive.
    0
  • Robert Banks
    I also agree, as I have exactly the same problem, ie: using an SSD with limited capacity.

    Plus, this is how I work anyway - Drive C is for the OS and other drives ( or partitions on the same drive ) are used for data storage - Word templates docs, Outlook files etc etc. MS Outlook PST files or Word doc files can be saved in any desired location.

    That way, all my data is easily backed up every day to a NAS drive. If the OS is corrupted, then the data is still safe and the fully configured OS can simply be reinstated from either a restore point or more usually from an Acronis Trueimage backup.

    I won't be moving from Snagit,because I love it, but it doesn't sound like rocket science to solve the problem.
    0
  • Tim Barrie
    I have the same problem - seems to me techsmith are missing the plot AND unresponsive to user needs.

    The PLOT
    My C drive is an SSD, apps go there, storage is limited and read writes are limited but it is very very fast. Data goes to E drive (a regular hard disk). This setup provides lighting performance and great capacity. I see I am not the only one who figured this out - although techsmith clearly have not....

    For most video's created by snagit, Jing and sometimes Camtasia, I upload them straight to Screencast. I do not want to save it to my system at all.

    The default for an upload in snagit is to save a copy on my C drive (my SSD drive) I do not want this to happen! And I am not the only one. To say the solution is to "save as" is missing the point, I want to upload it, I do not want to save it at all! Techsmith are forcing me to save it in order to avoid the file being saved to my C drive.

    If the applications need to save a copy, I can live with that. Please allow me to specify where the files are saved though. How hard is that?

    One of the key benefits of snagit and Jing is that they are quick ways of creating, uploading and publishing videos. If you force me to "save-as" every video you are making the SW a pain to use.

    I just discovered that the applications where keeping a copy of every video and screenshot I uploaded. There where over 1,000 files using over 3GB of storage on my SSD card – that was not good. I have immediately deleted the lot. However that does not solve the problem as the application (if I want to be able to quickly upload without having to “Save-As” AND Upload) will still keep writing the files to my SSD card. I do not want the file writes, or the storage capacity taken up on my SSD card, it’s for applications, not data.

    The Solution
    All Techsmith has to do, is allow users to specify where files are stored.

    Manny, what you can do is understand why this is an issue and provide some positive feedback. Not just take a “this is the way it is” approach. "Save-as" is not a solution. Techsmith should consider making this very minor change. Most applications allow the user to specify where data is stored, there’s a reason for that.

    If I and other users get testy, it’s not because there is a problem, it because Techsmith seem to be unresponsive to user needs and requests. Use “save-as”,,,,, get real...
    0
  • Manny Carvalho
    I'm not from TechSmith and have no way to make any changes. I'm a user just like you. Getting testy with me usually gets a negative reply because I don't suffer those things well. The application is just working as designed. While I'd also like to see it changed, it is what it is.

    There is a workaround but it's not pretty. Just don't automatically save any captures and when the editor is closed they are all erased.

    Here's where you turn off the option:

    0
  • Tim Barrie
    Ah, Manny! Well I know when I am in the wrong and need to apologize!! So sorry, you are quite right - I stand corrected and thanks for the solution!
    0
  • Manny Carvalho
    You're welcome.
    0
  • Arr Livingston
    Manny i appreciate you stepping up to the plate like this - HOWEVER why would you take time to edit something you did not want to save!
    0
  • Jeff S.
    Would love to see a response from TechSmith in their own forums regarding a simple-to-include option that many users would love to see. Not allowing control of where to place a directory that is created by an application is grounds for uninstallation in some cases.
    0
  • prasad sharma
    when i upgraded from 9 to 11 version, it gives me an empty snagit 11 library... how should I resolve this? I want the old items displayed in the new library OFCOURSE!!
    (i guess my windows printscr was better)
    0
  • MarieBeth129
    I also want my old Snagit Catalog items displayed in the new library. How hard is it to make happen?

    At the very least let us know how to migrate our old snagit captures into the new library location.

    Been using Snagit since v5.0. This is a very closed minded Snagit design. And don't call it a "feature"...'cause it ain't.
    0
  • IAm ThatStrange
    Ah! Am trying this out. Point one for not spending the money on it. So far I've only found two issues, that said they are both big. This was one. I'm looking for an application to assist in creating the documentation for a rather large application. And having to manually go to the right folder every single image I save.

    One down.
    0
  • Michael Lawrie
    I have the same issue with the SSD so I followed Manny's suggestion and won't allow it to save at all - Which destroys a huge amount of the functionality of Snagit but at the same time saves my SDD drive.

    I agree, it is nonsensical and archaic thinking for a company not to allow you to specify where things will be saved at a cost of maybe 5 minutes programming time. I wonder how the cost/benefits of the amount of customers they will lose who go looking for better solutions works out for them on that?
    0
  • Arr Livingston
    you must have turned more off than you needed because if you only turn off what manny said it allows you to save in the editor- not automatically but you can save
    0
  • ahmundoi
    I would gladly upgrade to the latest version if it had the ability to modify the save locations. I, too, just replaced my system with an SSD, and want to reduce the number of "writes" to the drive from programs that insist on using the HD for caching.

    despite that, thank you Manny for pointing out the ability to disable snagit from saving captures. I actually like this because most of my captures end up inside a WORD doc or other documentation, and I end up with a bunch of garbage because it takes time to go back to clean up.

    From a workflow perspective, it makes more sense NOT to keep all captures except the ones you explicitly save. At least windows PRTSCR and snipping tool don't have the ability to keep a log of captures, why not operate that way with Snagit?
    0
  • Dilligas-NV
    So let me get this....I only have a very little space on my C drive. I want to put all capture video onto another drive, you are telling me I can't?
    0
  • Manny Carvalho
    Nope, none of this should have given you that idea. You can save your captures on any drive you like.
    0
  • Arr Livingston
    Just have to do it manually for each capture!  Just like in the Good Ole Days
    0
  • Dilligas-NV
    also, any idea how much data it would take for a 4hr webinar. Was thinking about buying a drive just for it.
    0
  • Dilligas-NV
    oh good...now, where can I find that?
    0

Please sign in to leave a comment.