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Jing video: Preview Requires Latest Flash Player

Brianna Woodhead

October 21, 2016 11:26

I have Windows 7 and have Jing installed. When I create a video and attempt to play it back, it keeps telling me that I need to install the latest Flash Player. I install it, close the browser as it directs me to, then press Refresh Preview. Nothing happens. It simply doesn't work. Do I need to install a specific version of Flash to work with Windows 7? What am I doing wrong?

Comments

6 comments

Brianna Woodhead

July 18, 2020 16:35
Nevermind--this issue has since been sorted by one of my co-workers. Turns out I had to install Flash on Explorer in order for it work. :-)
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Sawi Kobis

July 18, 2020 16:35
I would like to display on Google Chrome but still cannot . It keeps telling to download the file which is I already have it. In summary, how to display Jing with Google Chrome ? Thanks
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MichaelG

July 18, 2020 16:35
Same problem here...
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MichaelG

July 18, 2020 16:35
Keeps telling me to install the latest flash player on Chrome on MAC. I've closed Chrome and reopened it, I've rebooted the system, I've stopped the jing app and restarted it... Jing won't play my video's as it repeat itself over and over to install the latest version of flash.
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kamasterg

July 18, 2020 16:35
Same problem
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j.fenton

July 18, 2020 16:35
Sorry for the trouble you all are having! You can find more information about the Flash player issue and Jing in our Jing Update post here.
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