iSSUE: CANNOT LOGOUT jing

MarcoB_87

• February 23, 2017 17:00

If you need upload a test video from a guest user you login-in into jing from the app than you are unable to logout so anyone can access your file and history. This is an issue! There are not logout button

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  thecreator

  • July 18, 2020 19:01

  Hi @ Marco ,
  
  Yes, you can log out from Jing.
  
  
  First click on More. More is the Double Gears.
  
  
  Then click on Exit Jing as above.
  
  Finally click on Yes, Bye Jing and that exits you from the Jing Desktop Application.
  
  In your Browser, after you are signed in at http://www.screencast.com/
  you need to set up Videos to be Shared.
  
  
  
  Click on Share, which pops up a Window with a list of Videos to be shared.
  
  Copy the URLs for the Videos to be shared. You can then paste the Videos in a Forum or send them via Email to yourself or to a friend.
  
  To Exit http://www.screencast.com/ click the Icon above Share, which results in:
  
  
  
  Then simply click Sign Out.
  
  That simple.
  

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  MarcoB_87

  • July 18, 2020 19:01

  No,
  IF I reopen Jing my account still be logged and this is very bad. Should be a settings in settings where I can see the account to let me logout when PC or account is not mine.

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  MarcoB_87

  • July 18, 2020 19:01

  Perfect, you do the log-in, you record the video than upload it and than you are unable to disassociate Jing from the logged account.
  
  There are a PC with two user account.
  Admin and User
  
  The Admin has account logged-in but need to record a video on the user account so they log-in into windows user account, Jing is opened and is asking for log-in. Well once you logged into Jing in user account you will be not able to disconnect and logout so user will ba now always able to do things in your Jing account.
  
  In the settings of Jing where you can see your email account should be logout. When user press this a form in the program should ask to re-login for record video or see history.

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  thecreator

  • July 18, 2020 19:01

  Hi @ Marco ,
  
  Reply with Snips or screenshots, showing what you are referring to.
  
  In order to have Jing running in the operating system, you must be signed into Jing. Jing does not start  for recording Videos, until you are signed in.

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  thecreator

  • July 18, 2020 19:01

  Hi @ Marco ,
  
  

  1. You should ever used the Administrator Only Account to do work in. Only install programs that can't be installed in an Account that is the Administrator of the computer. ( Case in Point, is when installing Beyond TV Program.
     
  2. Thanks to Windows 10, you do need that ability.
  3. But after recording the Video, you don't need to leave Jing running.
  4. You can disable Jing from starting up by using the Windows Task Manager in Windows 10, under the Start Up Tab.

  

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  Kelly Mullins

  • July 18, 2020 19:01

  Thanks, @thecreator for you help!
  Great assistance and images.
  Kelly
  Customer Engagement
  TechSmith

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  Kelly Mullins

  • July 18, 2020 19:01

  Hello,
  No, I don't think so. But, that guy sounds way cool and I wish I was!
  Thanks again for your help. We appreciate it!
  Kelly

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  thecreator

  • July 18, 2020 19:01

  HI @ Kelly Mullins,
  
  You're Welcome. By any chance, are you related to a Dolphin Trainer, Jimmy Mullins that was in Sea World, San Diego?

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