Camtasia 2 for Mac won't export to mp4, mov, youtube or any other!

Comments

61 comments

  • Jennifer Simon
    Hello,

    I am having the same problem and I need to turn in this deliverable.

    Did you get any response to this? I am also running on Lion.

    Please help...

    Thank you,

    Jennifer
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  • swbusiness
    Yes!!!
    I did get an answer and it worked:

    ***********************
    It sounds like you may be running into the following.

    Answer Title: Camtasia for Mac: Exporting to any format does not progress
    Answer Link: http://techsmith.custhelp.com/app/ans...

    Please let me know if you have any questions.

    Kind Regards,
    Mike
    Senior Support Specialist
    **************************
    the link takes you to the following answer:

    "Camtasia for Mac: Exporting to any format does not progress

    Exporting to any format hangs in Camtasia for Mac. The progress bar never moves and a finished video is not produced.

    The CTLoader toolbar conflicts with Camtasia for Mac and prevents exporting.
    Check for the following files and remove them. Restart your computer and re-export the project.
    /Library/InputManagers/CTLoader
    /Users//Library/InputManagers/CTLoader
    If you are using Mac OS X 10.7 Lion, the user Library folder is hidden. This article has instructions for opening it.

    *******************
    Here's the link if you are using Lion:
    http://techsmith.custhelp.com/app/ans...
    *******************
    Hope this works for you too.

    Sandra
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  • Jennifer Simon
    Hello Mike

    Thanks for your post, unfortunately, this did not work... I do not have a CTLoader file anywhere on my MAC. Can you make any other suggestions?

    Thanks!

    Jennifer Simon
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  • swbusiness
    did you look in the library going from
    Macintosh HD -> click on "go" on top menu bar, when you press the "option" key you see "library" that appears, click on "library" while holding down "option" -> then find input managers -> CTLoader

    this is = /Library/InputManagers/CTLoader

    I did NOT have a CTLoader file under /users/library/ ....etc.

    you will NOT find CTloader by doing a search

    If this does not work, try submitting a question to the support desk at
    http://www.techsmith.com/support.html
    If you haven't used this yet you will have to create an account. They answer the questions faster in the support desk.

    Hope this works,

    Good luck,

    Sandra
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  • Jennifer Simon
    Greetings Sandra,

    Well, it turns out that I did have a CTLoader file, but when I did a full computer search for the file it did not show up!

    Once I removed the file - it worked! I did not even need to reboot!

    Here is the path I used to find it:
    Finder window.... Macintosh HD ... Library ... InputManager ... CTLoader

    Thanks!!
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  • eddington
    I am glad you managed to resolve yours, now I am experiencing the same problem and I couldn't find my Library folder using Sandras nor your path, it was kind of guess work that I found it eventually however.

    Further frustration is even made worse as I don't find the InputManager and CTLoader files, I have looked everywhere?

    Please kindly help somebody??
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  • Stephen Wagner
    Which version of Camtasia for Mac are you running?  This is an old thread, and the answers are not applicable to newer versions of Camtasia for Mac.  The CTLoader problem is only an issue for version 2.8.x and earlier.

    The best way to get help with this problem is to open up a ticket with our technical support.   https://support.techsmith.com/hc/en-us/requests/new
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  • swbusiness
    great!!
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  • hpitler
    Bazinga!!!! It works now.
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  • journaltohealth
    Click export and nothing happens. The answer to the same problem with Lion 10.7 didn't solve the problem. Please help. thanks

    This reply was created from a merged topic originally titled
    Camtasia 2 for Mac won't export to mp4 or anything else.
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  • James Fletcher
    I've tried in both places and I still can't locate the files! Any ideas? I'm on OS X 10.8.3!!!!
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  • laurao1211
    Did u ever find a solution to this?
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  • inedinasrun
    Me too
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  • Luis Martins
    you don't need to do all that...just go to Share - Advanced export...you can export to a bunch of formats, including MP4 and avi.
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  • RayBaskerville
    Luis - the problem is it doesn't export in any format to any destination. And i do not have CTLoader
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  • Luis Martins
    oh....and you can choose where to save your project to, of course:)
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  • ejcallahan02
    Ok, I'm using Mac - OS X Yosemite. I too cannot export from Camtasia. I've tried that whole CTLoader process, and can't seem to find anything. This is frustrating, anyone who can help?
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  • Greg West
    Me too. 
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  • Greg West
    Me too.
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  • inedinasrun
    Me too
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  • CrazyGaming
    me too
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  • Andy Dew
    me too
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  • laco761
    dear ejcallahan02, i have the same problem with Yosemite, did you find some solution? i tried with another mac witch is installed Maveriks....and it works!
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  • JBoothMusician
    I have a mavericks but now its doing it :S dunno why, the trial version didn't do it.
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  • ejcallahan02
    laco761, I, too, have Yosemite, and I still haven't found a solution. Unfortunately, I don't have another mac to try with. The problem I'm having is: when I import any video clips to Camtasia, I can edit everything, I just can't export. I've tried everything. It's very frustrating when you've spent hours editing and then you can't export a video! I've just been using iMovie for the time being. If anyone has any solutions, my ears are open.
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  • laco761
    I have the same issue, but the problem is not yosemite, I tried it with the mac of a friend of mine who has yosemite too, and it works!! something block the export.
    i wrote to camtasia help desk, hope they answare me soon...
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  • Stephan Neuhäuser
    Hi, we had the same problem on Yosemite today. We solved it via system maintenance: we launched disc utility, repaired the volume, restarted (you should do this disc utility exercise every 2-6 months anyway), and export started to work again. Hope this works for you too! Cheers!
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  • laco761
    Thanks Stephan, i repaired the volume, but unfortunately still does not work
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  • JayShah
    Hi, I tried to export and have been issues and have tried installing and re-installing the app and nothing worked.. until..... I clicked on ADVANCED EXPORT and then chose to export into .MOV format and made sure that I had no space between the names.. i.e. I labelled my file 1.mov and it exported.. when I added a space between, i.e. "movie final.mov" this failed.. so try without adding spaces and export into MOV first. Get it out of Camtasia so you can play around with it elsewhere..  
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  • jesseplautz
    Same problem here. Can't export at all. Trying to export a 1 hour movie to MP4. OSX Yosemite. 

    UPDATE: If you take out all spaces and special characters in the file name of the export the export works...
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