Windows 10 and Snagit

Comments

41 comments

  • Angie
    Does Snagit 12 work on Windows 7?
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  • stephensterry853
    Yes it does.
    Here are the system requirements.
    https://www.techsmith.com/snagit-system-requirements.html

    Regards, Joe
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  • Chris Larson
    I’m happy to let you all know that we’ve further expanded our support for Windows 10 hardware. (Snagit 12 supports Windows 10 and if you are having issues, please let our Technical Support team know.) Some of you in this thread mentioned monitor scaling or DPI issues. We’ve addressed the High DPI issues in the latest version of Snagit. We released Snagit 13 today. https://feedback.techsmith.com/techsm... Text, icons, and layout should be all fixed. We do have a couple remaining issues for which we’re working on fixes. Specifically, if your setup has multiple monitors with different DPIs

    That’s only one of the improved features in the new release, so be sure to check out the Snagit for Windows Version History page (see: https://www.techsmith.com/snagit-vers...) or the Snagit for Mac Version History page (see: https://www.techsmith.com/snagit-mac-...) for a more complete list of updates to Snagit.

    One of these features not working right for you? Reach out to our Technical Support team at https://support.techsmith.com/ and our dedicated Support Team will work to resolve your issue.
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  • Dennis Perry
    Let me get this right. To make it work as well as Verion 8. it will cost me another $25.00 to make version 12 work as version 13?. 12 is the sloppiest release of software I have seen in years. 
    Dennis J Perry
    Boone, NC
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  • Chris Larson
    Beyond the workflow changes in Snagit 13 (which do bring back a lot of the power to the Capture interface that was hidden in 12, totally agree), there are quite a few other feature enhancements in 13 that would come with an upgrade beyond that though. Robert lays them out really well in this post. (tl;dr; New styles, Panoramic capture, GIF creation, webcam capture, and the performance improvements really make this a release worth checking out.)

    If you'd like to speak with Customer Service or Technical Support, please feel free: https://support.techsmith.com/hc/en-us
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  • gvillagran
    I agree with booneoracle. I would just want the classical functions to work properly. CAn you release a new upgrade for Snagit 12 that fixes the scrolling problem, without forcing us to pay for new features we do not want ?
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  • gvillagran
    Forgot to mention it: As most of us, I was happy with the functionality of Snagit 8. I have already had to pay for two or three upgrades just to keep it working the same. Actually it has more bugs and problems than before.
    I won't pay a dime more. If you give us an upgrade that solves the problems without addding any features, for free, as it should be, I may continue to be your customer. Otherwise, I'll just scrap it and use the clipping tool in windows and other software that performs the same functions as Snagit, for free.
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  • andrew.conniff
    just downloaded the trial for Snagit 13 on my work laptop - kind of works (I added windows media center from a techsmith forum link to get Jing to work - it doesn't) but Snagit will take teeny tiny videos but will not play them back or upload them.

    EDIT: SO I thought I had updated my video driver (maybe I had) but there was a newer one on the computers website - installed it and we are back to working perfectly. So this is a 4K native sceen with 2 regular HD monitors also attached all tests worked perfectly.
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  • scott.butler
    If I've previously purchased SnagIt via the Apple MacOX app store can I transfer the licensing to Windows 10 installation?
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  • Chris Larson
    Similar topic elsewhere.

    Please reference the new conversation here: Mac App Store
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  • Chris Larson
    I’m happy to let you all know that we’ve further expanded our support for Windows 10 hardware. (Snagit 12 supports Windows 10 and if you are having issues, please let our Technical Support team know.) Some of you in this thread mentioned monitor scaling or DPI issues. We’ve addressed the High DPI issues in the latest version of Snagit. We released Snagit 13 today. Text, icons, and layout should be all fixed. We do have a couple remaining issues for which we’re working on fixes. Specifically, if your setup has multiple monitors with different DPIs

    That’s only one of the improved features in the new release, so be sure to check out the Snagit for Windows Version History page (see: https://www.techsmith.com/snagit-version-history.html) or the Snagit for Mac Version History page (see: https://www.techsmith.com/snagit-mac-version-history.html) for a more complete list of updates to Snagit.

    One of these features not working right for you? Reach out to our Technical Support team at https://support.techsmith.com/ and our dedicated Support Team will work to resolve your issue.
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