I am using TechSmith Relay Recorder. I keep getting the message "The selected camera is being use by another application...."



  • Joe Beaubien
    Hello Michele,

    I am sorry to hear about your issue. Do you know specifically which update you did prior to this issue occurring?

    I see you also have a HP HD Camera listed as well. Does disconnecting the USB device allow for that HP camera to connect?

    It may be best to create a ticket so that we can troubleshoot your issue further. You can create a ticket from the link here.

    Make sure to select TechSmith Relay (Hosted) as your product.

    Please let me know if you have any questions.

    Kind Regards, 
    Technical Support Specialist 
    Will do on the ticket. Thanks for the quick response. I don't know what update occurred. And yes, the camera built into the laptop works fine.

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