Change resolution for video capture to match resolution of my screen

sienavan

• March 04, 2018 00:08

The recommended resolution of my laptop screen is 4000x3000. The maximum resolution Snagit 12.4.1 will capture is 1920x1080. When I attempt to record a video, I am only able to capture one quarter of my screen size. Am I doing something wrong or is this just how it is and I need to change the resolution to what Snagit will capture?

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  Paul Barrett

  • July 18, 2020 21:43

  Yes, that's not good is it?  Even at highest resolution it's still not capturing my 2K monitor.  I am not sure TechSmith will change this quickly though.  SnagIt video is not great.  Good for occasional low res work like capturing a GIF but they have Camtasia for the more heavy duty video work

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  Robert R.

  Community Manager

  • July 18, 2020 21:43

  Hi sienavan;
  
  The maximum recording resolution for Snagit 12 is 1920x1080 and there is no way to change that. It was not until Snagit 13 was released that we supported greater-than-1080p recording.
  
  -Robert

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  sienavan

  • July 18, 2020 21:43

  Could you please tell me what the maximum recording size is in Snagit 13? I may need an upgrade.
  
  Thanks
  
  Siena

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  Robert R.

  Community Manager

  • July 18, 2020 21:43

  Hi;
  
  Snagit 13 and Snagit 2018 (the latest version available) support 4k recording resolutions. You can look into the upgrade here and here.
  
  -Robert

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  Luc Martineau Luc

  • February 03, 2022 12:07

  Why the tool is not telling me at the beginning that it can't record the size I choose ?
  It waits until the end to display a message and I don't have any record at all.
  
  Very disapointing.
  
  Luc

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  Andrewpg147

  • April 14, 2023 21:10

  I have Snagit 2023 and still have problems with the video recording resolution, when i try to record windows larger than 1920x1080 the software crash, please fix it!

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