Starting Snagit shows message that it already runs instead of activating it

Not planned

Comments

5 comments

  • basementjack
    Hi Remco, that sounds like an issue with launchbar - I use alfred and have a similar workflow and have no such issues with the new Snagit 2018, nor did I ever with Snagit 4.x
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  • rdouma
    Thank you Jack, but I just tested and the same happens with the regular Spotlight search. 
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  • rdouma
    In case it's relevant, I'm on High Sierra.
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  • basementjack
    It could be, I'm on regular Sierra, and it's working with spotlight as well.

    Is your copy of snagit in the applications folder? 
    Are there any other copies of snagit on your machine (backup disk, etc)

    If no, then this would be a good case for a support ticket with Techsmith.
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  • rdouma
    Damn, it turned out to be PEBCAK in the end... My old SnagIt was there too and that was the one that was activated. I didn't notice at first the application name had changed. My bad! 
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