using the hot key to screen capture enables item zoom

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1 comment

  • Robert R.
    Hi Brandon;

    This is often due to desktop scaling being set above the default/recommended setting. Please right-click on the desktop and go to Display Properties then in the Scale and Layout section set the Scaling to 100% then relogin/restart the computer.

    See:



    Once you have relogged into the computer, please try taking a screenshot with Snagit.

    -Robert
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