I am doing videos now for a course. The course is in the fall too, and I want to use those videos. How long do videos stay in the system?

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3 comments

  • Paul Engle
    Hi Jay, 

    When you say "the TechSmith system," are you referring to Knowmia (formerly Relay)? 
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  • Jay J Armstrong
    yes
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  • Joseph Beaubien
    Hi Jay, 

    For Knowmia Pro users, we do not delete any of your content while you still have a valid subscription. If you cancel your subscription, after 60 we would delete the content. For more details, please see the bottom of the following article: https://support.techsmith.com/hc/en-us/articles/360044662811-Knowmia-FAQ 

    Please let me know if you have any questions.

    Kind Regards, 
    Joe 
    Senior Support Specialist 
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