Green color is not removed from saved file mp4?

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6 comments

  • Stephen Wagner
    What do you mean when you say you saved the file as an mp4?  Did you use the "Share -> Local File" option?




    If so, then the produced video should look like what you saw in the preview.

    -Stephen
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  • alzaabi98
    Thanks Stephen , it worked for me whenI use he share from menu. I was trying to save it via the share button in toolbar. the strange thing is both works fine for me which made me crazy... I will do more tests and see what is the issue in my Macbook. Thanks for fast response.
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  • Dan
    @stephen_wagner I've got the same problem with Camtasia 2020.

    Using the share menu.




    In Camtasia it looks as good as I can get it, with "Remove a Color".



    However, when I export the video using local file, the green is not removed.



    Both shots are from roughly the same frame.

    I'll also submit a ticket.

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  • Stephen Wagner
    2020.0.3 was released today and it fixes this problem.   You will have to download it directly from here https://www.techsmith.com/download/camtasia/.

    -Stephen
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  • Stephen Wagner
    This is a known issue in Camtasia 2020.  We will hopefully have a fix for it shortly.  In the meanwhile, the only thing that may work for you is to set your monitor color profile to sRGB (or perhaps 709) when working in the editor.  Then the export should match the preview.

    -Stephen
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  • Dan
    I can confirm that 2020.0.3 has solved the problem :)

    Thanks
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