Sometimes doesn’t save the recorded video and sometimes doesn’t record audio

Comments

3 comments

  • Doug Troxell

    Hi Ellen,

    Are you on Mac or Windows (and what version)?

    Are you using an external microphone (if so, what kind?) or built-in?

     

     

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  • ellen

    I use it on iPad. It has built-in microphone.

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  • Wendy Roush

    Hi Ellen,

    Sorry to hear you are having trouble. A few questions for you that will help us understand your issue better.

    What iOS version are you running on your iPad? and do you remember what the error message was that displayed?

    Did the error display during the recording or after you tapped to stop the recording?

    Thank You

     

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