starting knowmia - goes straight to camera with no controls
Most recently, when I have tried to record in knowmia, once I click 'record', my screen goes directly to my camera and the controls to manage the camera (off or on) are not accessible. I have to force shut down my computer when this happens. I have tried 3 different browsers all with the same end result.
I have been successful in recording videos previously - this is a new issue that I have never had.
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Official comment
We're so sorry- there is a (weird) bug in the latest release, and we are working hard to correct it.
To get out of this 'stuck' state:
- Start a new capture
- Choose an area SMALLER than your whole screen; like a smallish square in the middle of the screen
- Now you can get the controls to turn off the camera; turn it off
- start/stop a recording quickly. You can throw it away.
The next time you take a capture, camera should be back off, so you can do your whole screen again. You can still turn the camera on/off during recording.
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