Snagit doesn't work. I don't have time to keep rereading manuals everytime you change something in the software. I just want it to work. You used to have an all-in-one that allowed me to select different capture types... panorama, region, etc. Now it just defaults to whatever the hell it wants and I can't get it do give me what I want even after fiddling with it for 15 minutes. I've been a customer for years. Also, EVERY time I upgrade or reinstall my system, I lose years of clips that I didn't MANUALLY save somewhere individually because I inevitable forget to go through a whole bunch of forums to learn again how to perform a bunch of mindless steps and jump through robotic hoops to export databases and clips back up some weird App\Roaming\TechSmith database. It really sucks that for so many years you haven't been able to think through the customer's lifecycles with your program and make it work seamlessly. Your developers haven't been thinking about customer's needs for years. You want to get paid again? For what? Go away. I'm tired. I will just use Microsoft clip.
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