I had an old version of Snagit which didn't work anymore on my Mac OS Catalina. So I just bought the latest edition of Snagit 2020 in the AppStore.
Snagit at first didn't get the screen capture permission although it was granted in the control panel. After a restart of the computer, Snagit now brings the error message that the capture file does not exist. Snagit has the permissions to write on my harddisk and to access files.
How can you resolve this issue?
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